Identify
Record the sample, specification, artwork revision and equipment.
Sample planning
Request samples
for your printer or application.
Equipment fit, printed information, copy-through, adhesion or packing: decide what your team needs to evaluate, then collect the relevant product details.
Test the proposed product
in the intended workflow.
A material photograph cannot establish printer compatibility or performance in your operation. A useful sample connects a named product specification with the actual equipment, document or package your team uses.
Start by describing whether you need to reproduce a current item, compare a replacement or evaluate a new custom format. Identify the question the sample needs to resolve and who will review it. Keep different equipment groups or constructions on separate enquiry lines.
Agree the sample scope, quantity, fees, freight, expected timing and any conditions for later order credit directly with CXPAPER before arranging it. Sampling terms depend on the request; no free sample, delivery date or credit is assumed by this form.
Six product families
What to include with the request.
| Product | Details to provide | Evaluation focus |
|---|---|---|
| Thermal paper rolls | Width and roll outside diameter; Core inner and outer diameter; Length, grammage and caliper; Printing, packing and quantity | Dimensions and installation; Receipt and back-print review; Declared quantity and packing |
| Label paper | Print method and face material; Finished label and sensing; Delivery format; Application conditions | Feed and registration; Package application; Information and handling |
| A4 copy paper | Finished size; Grammage and printing use; Pack and carton quantities; Order and handling | Sheet and edge condition; Printing workflow; Packing and receipt |
| Continuous computer paper | Form dimensions; Feed and perforations; Parts and sequence; Equipment and artwork | Tractor-feed operation; Complete copy set; Separation and document use |
| Carbonless NCR paper | Finished format and size; Copy set; Impression and preprinting; Quantity and packing | Set identity and sequence; Copy-through observation; Finished handling |
| Thermal transfer ribbons | Printer and media; Ribbon dimensions; Core, winding and ink side; Formulation and use | Installation and format; Printed information; Application handling |
Make the existing reference
easy to understand.
Photograph the printer model label, the current product and its packaging. Show a measuring tool beside the relevant dimension and label whether you measured the paper, the full roll or the core. A partly used roll does not establish the full-roll outside diameter.
For labels, include the surface they will be applied to and the intended environment. For multipart forms, show the sheet order and each copy’s role. For ribbon requirements, include the current ribbon reference, coated side and the paired label.
Share these files in your direct conversation with the CXPAPER sales team. Keep any personal or confidential customer information out of sample documents unless it is necessary for the agreed review. No file is uploaded through this site.
Keep the review and approval connected.
Evaluate
Use the intended workflow and an agreed method. Keep observations and dated examples.
Resolve
List changes or open questions. Identify any revised sample separately.
Confirm
Connect the accepted reference to the final specification, packing and order terms.
A satisfactory sample does not silently approve a later change in material, dimensions, artwork or packing. Record the final version explicitly, and agree any checks needed before dispatch. Use the checklist to separate what was observed from what was accepted.
Prepare a sample enquiry
Start with your product.
Add the product and details below, then continue to the contact page with “Sample enquiry” selected. Your product requirements carry across in the same brief.
Review sample enquiryYou can leave quantity unknown and select “Need help specifying” when necessary.