Three white thermal receipt-paper rolls with black plastic cores, one upright and two on their sides

PRODUCT SPECIFICATION GUIDE

Thermal paper rolls specifications.

CXPAPER supplies thermal receipt paper rolls for POS cash registers in retail and hospitality. Specify 57 mm or 80 mm width, roll diameter and core, then confirm custom printing and wholesale packing.

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Define the requirement

What to specify.

Keep the product range and the complete order specification distinct. Use the fields below when discussing a new order or reviewing a replacement.

Thermal receipt paper is heat-sensitive paper used in POS cash registers and receipt printers without an ink ribbon. CXPAPER supplies thermal receipt paper, including 57 mm and 80 mm widths, with size, paper weight, logo printing and packaging options. Start with the printer model and the available roll space, then define the core and the quantity of paper in each roll. For retail, hospitality and distributor orders, keep each equipment group and packing configuration on a separate enquiry line. A clear roll specification helps your team review a sample, compare quotations and repeat an order without relying on a size nickname alone.

Product range and recorded options
Range informationProduct context
Paper widths57 mm and 80 mm in the CXPAPER product range
Listed size example80 × 80 mm plastic-core listing; confirm the dimension labels and complete order specification
Custom optionsSize, paper weight, logo printing and packaging
Details for your enquiry
Confirm for the orderInformation to provide
Width and roll outside diameter
mm
Give each dimension its own label. Include the maximum roll OD your printer accepts.
Core inner and outer diameter
mm
ID is the centre opening; OD is the outside of the core. Include any holder or adapter details.
Length, grammage and caliper
m / gsm / µm
State target length, paper weight and measured thickness separately. Leave unknown values blank and send the printer or sample reference.
Printing, packing and quantity
rolls / packs / cartons
Describe back printing, direction, pack quantities, total order quantity and destination.

Read the construction.

Schematic for specification. It does not define the dimensions or construction of every supplied item.

Start with a listed width, then confirm the complete roll.

Selection decisions

Choose around the job.

Choose the printer group before the roll size

Use the exact printer model to check media limits. Two counters using nominally 80 mm paper may have different roll compartments or core arrangements. Keep their requirements separate until the manuals and a sample show that the same roll is suitable. The 57 mm and 80 mm choices below are starting points for an enquiry.

Separate fit from paper quantity

Width and outside diameter describe fit, while metres per roll describe paper quantity. Core OD and paper thickness affect the space available for winding. Do not convert an 80 × 80 mm label directly into a promised length, and do not substitute gsm for thickness.

Specify the printed side and direction

For a logo or back print, identify the receipt face, the reverse side and the direction in which the paper leaves the printer. Add the intended artwork position and repeat to the brief. Review those details on a physical sample rather than relying only on how a flat artwork file looks.

Compare the same specification and unit

Ask each quotation to state declared length, grade, core and packing quantity. Convert a carton quotation to a roll price before using the cost-per-100-metres tool. Keep currency, freight and other included costs consistent so that a change in packing does not appear to be a change in paper price.

What each roll measurement answers
FieldPurchasing questionWhat it cannot establish alone
Paper width (mm)Does the web fit the print path?Roll compartment fit or usable length
Roll OD (mm)Will the wound roll fit the printer?Metres per roll
Core ID / OD (mm)How does the core fit and how much winding space remains?Printer compatibility without the other limits
Length (m)How much paper does one roll contain?Paper grade, image behaviour or fit
Grammage (gsm)What mass per unit area is specified?Thickness in µm

Custom paper & packing

Make every change explicit.

Build the custom brief around the finished roll and the way it is handled. Size, weight, logo printing and packaging can be discussed together, while each decision remains a separate approval item.

See the custom-order process
  • Record the complete dimensions and the required quantity of paper before adding artwork.
  • Identify front or back printing, artwork position, orientation and the reference file revision.
  • Keep inner-pack artwork and outer-carton marks separate from the paper print.
  • Describe an existing sample and any requested changes; confirm the sampling scope, fees and freight before it is arranged.

Before order approval

Review a sample in its working conditions.

Thermal paper rolls: buyer sample checks
CheckHow to review itWhat to record
Dimensions and installationMeasure width, roll OD and accessible core dimensions using a suitable measuring tool. Load the roll according to the printer instructions.Sample reference, measured values, printer model and any holder or adapter used.
Receipt and back-print reviewPrint the receipt format your operation uses. Review text, logos, feeding, cutting or tearing, and the orientation of any back print.Printer settings, dated print examples and observations. Agree acceptance criteria separately.
Declared quantity and packingCompare the quoted metres per roll and pack counts with the proposed checking method. Inspect wrap, carton marks and roll condition when the sample arrives.Declared length, agreed verification method, pack count and photographs of any damage.

Agree the sample scope and acceptance criteria for your order. These review points are not a claim of a completed test.

Packing & repeat orders

Specify the unit you buy.

A quantity such as 10,000 is incomplete without a unit. Use rolls, inner packs or cartons explicitly, then state the conversion between them. This lets purchasing and warehouse teams read the same order.

Inner pack
Required rolls per pack, identification and how staff will open and distribute it.
Outer carton
Packs or rolls per carton, SKU description and carton marks; no fixed carton quantity is implied.
Transport and receiving
Destination, any pallet request, unloading constraints and the receiving checks your team plans to use.
Reorder reference
Keep the final specification, artwork version and approved sample reference together so the next request can identify the same roll.

Product questions

Resolve the details before you order.

Does 80 mm paper fit every 80 mm printer?

Width is only one part of the match. Check the maximum roll diameter, core dimensions and supported media in your printer manual. Send the printer model with your enquiry.

Can I put my brand on the paper or packaging?

CXPAPER supports logo printing and packaging customisation. Share your artwork, printing position and packing requirements so these can be included in the specification.

How do I compare two roll quotations?

Use the same paper width, roll length, paper weight, core construction and carton quantity. A lower price per roll does not necessarily mean a lower price per metre.

How are quantity and delivery agreed?

Include quantity with its unit, destination and requested delivery date. Order requirements and timing are confirmed against the final specification.

Does 80 × 80 mm tell me the roll length?

No. If the dimensions mean width and roll OD, the core and thickness still affect the amount of paper wound on the roll. Ask for declared metres per roll and keep that value in the quotation and sample review.

Can I replace a roll using only its gsm?

No. Gsm is mass per unit area, while caliper is thickness. Check the printer's media requirements and the full roll dimensions. If the paper grade is unfamiliar, compare a sample in your actual receipt workflow.

What should a repeat order refer to?

Give the previous specification or sample reference, quantity with its unit, packing configuration and destination. Flag any changes in printer, artwork or receiving requirements instead of assuming that the previous size nickname covers them.

Your product brief

Start with what you know.

Add this requirement to your brief. You can include several product families or separate sizes, then review them together before contacting CXPAPER.

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Fill in what you know. Each different size or construction can be a separate item.

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